Choosing the right contractor and starting a new project can be, lets face it, a bit scary and nerve-racking. There are so many factors that go into making the right choice. Such as, who can we trust? When will the contractor be available and how long will the project take? How do I know if we are getting a fair price? Where will I even find a contractor?
These are without a doubt, important and relevant questions many consumers find themselves pondering. Biggest piece of advice, do your due diligence.
A great way to start in your search for a contractor is to ask close family and friends. Did your parents have a pergola and out door kitchen built last year and love the work performed? Thats a great place to start. You may also ask different vendors that contractors would use who they might recommend. For instance, looking for a painter.. you might want to visit your local Sherwin Williams and ask for recommendations. After-all, they are going to know what kind of work and skill level is performed and presumably who the most reputable painters are. You will most likely find that there are business cards on display on the checkout counters of most vendors. At this point, you want to get at-least 3 bids from the most reputable companies that you identify.
Once a contractor is located, what can you do to assure their company is the right one for your job? While there is never a full proof approach, there are measures that can be taken and things to look for. Was the contractor punctual, clean and professional appearing? This is a tall tale sign as to what future endeavors may look like dealing with this company. Is the salesperson knowledgeable, articulate, a good listener? Do you feel that they capture the essence of what your vision for the project is? These are incredibly important factors that you need to consider and trust your gut.
While references should be furnished, google reviews are a great way to see prior costumers testimonies. After all, when a customer has been disappointed, they typically want to caution other consumers. When a customer is delighted with the work performed, they typically want to share that information. Is there a company website and/or social media page? Look for pictures of before and afters and confirm with the contractor that the pictures indeed reflect their own work and are not stock photos found online used for marketing. If feasible, ask if there is any completed outside projects that you can drive by and see for yourself.
One of the largest pieces of advice that can be given in your search for the right fit, never go with the cheapest bid due to cost alone. Remember, you get what you pay for. That does not necessarily mean that the least costly bid should be eliminated, it just means you need to again, do your due diligence. Ask for a breakdown of cost and compare the estimates with one another. Who gave you the best feeling? Who presented with the most detailed input on your project idea? Primarily, who was the most transparent? If the contractor practices transparency, they will be able to provide you a clear timeline as to when your project will start, what materials will be needed, and an estimated completion date.
Once you’ve made your decision, make sure to ask for a written warranty. If you take these few simple steps, you will likely become one of the elite group of clients who look forward to showing off their completed projects to others.
